Why are we still clicking and typing to communicate with machines, when speaking and listening come so naturally to us? For decades, technology has forced us to adapt to its language—through keyboards, mice, and screens. But what if it could finally adapt to ours? In this talk, we explore how Generative AI is unlocking a new era of intuitive, human-centered communication—where machines understand us as effortlessly as we understand each other.

We’ll dive into how Rabobank is putting this vision into practice with Robin, our intelligent chat- and voice bot. Robin is more than just a digital assistant—it’s a conversational partner that helps customers navigate complex financial questions with ease, empathy, and efficiency. By combining cutting-edge AI with a deep understanding of customer needs, Robin exemplifies how technology can truly speak our language.

*De omschrijving is in het Engels, de presentatie kan in het Engels of Nederlands gegeven worden.